Approach

The Connected HHI Approach

Small to medium businesses need technology services that are enterprise-class, yet lack the resources to have in-house Managed IT Services. The Connected HHI approach offers enterprise-class technological services on a reasonable and scalable basis. Our solutions are customized for each business utilizing our expertise and the sophistication of our partners. Connected HHI is a partner with Microsoft and App River to provide Microsoft 365 as a cloud-based software-as-a-service (SaaS). Connected HHI will set up and maintain data backup and recovery processes to protect from data loss. Through Sophos, from the fundamental function of a firewall, there are layered security services available. Connected HHI partners with Kaseyato proactively monitor and manage our customers’ networks and devices. Connected HHI provides technology services scaled for your business and your budget.

Business Technology Partners

Technology partnerships are important for our success and the success of our customers.  Focusing our efforts on select vendors in each category allow us to develop the expertise necessary to recommend, install, and support the products that we sell.  Vendor partner programs provide Connected HHI with the tools, training, and support required to make our customers successful.  One important tool is remote monitoring and management that allows us to make sure that our customer networks are up and running properly and the equipment is running on the latest software releases.

We go through a rigorous review before selecting a technology partner that includes hands-on testing, reference checks, and industry analyst coverage.  All of this work ensures that we can stand behind any technology that we recommend for your business.  The following vendors are our preferred partners in their respective categories.

Sophos – Network Security Appliances and Endpoint Software – Click for more information

VSA – Proactive Remote Management and Monitoring –  Click for more information

BMS – Help Desk and Ticket Management – Click for more information

IT Glue – Document Management – Click for more information

Vonahi – Network Penetration Testing – Click for more information

Microsoft 365 – Office 365 Applications and Exchange Services – Click for more information

Ubiquiti Networks – Unified wireless and wired networks and management – Click for more information