Network Security and Managed IT Services
It is hard to believe that I launched CONNECTED HHI in January, 2016 as a technology service company serving homes and businesses on Hilton Head Island and the adjacent Lowcountry. It has been a wonderful experience, albeit a bit crazy at times, and extremely fulfilling. Our mix of business is now over 95% commercial clients and the remainder residential customers. Network reliability, failover, and cybersecurity are our biggest services for commercial clients while WiFi and automation are the most popular services for our residential customers. Our Always-On Network offering is protecting restaurants, retail businesses, and offices from internet outages, keeping their businesses running while Spectrum and Hargray get services restored. Our Sophos-based cybersecurity services are protecting manufacturing, services, and medical businesses protected from internet-based malware, viruses, and ransomware. And we recently added support for Verizon’s One Talk IP phone service as a natural extension of our networking and Always-On Network. This allows us to offer our business customers a phone service that stays up, even when their Hargray or Spectrum connections are down.
In 2018, we launched our managed IT services after months of research and planning. We now offer proactive monitoring and management of business networks, computers, and peripherals for our business customers. Each step in the journey has been based on needs identified by our customers to improve reliability, reduce costs, and minimize surprises.
I invite you to look through our website and reach out to me with any questions or thoughts that you may have. I look forward to connecting with you.