Connected HHI is pleased to partner with Verizon Wireless to provide services for One Talk customers in the Lowcountry. The One Talk voice-over-internet-protocol (VOIP) business phone solution is a natural fit for many businesses in our area. And combining One Talk with our Always-On Network ensures that your phones and network continue to operate when you lose your primary network connection. VOIP phones require a reliable and fast network to operate properly and Connected HHI is well positioned to ensure that voice, data, and applications perform optimally for our customers.
For more information on Verizon’s One Talk Solution – Click Here
Connected HHI is now offering Alway-On service for the new generation of Voice-Over Internet-Protocol (VOIP) phones that are being installed in more and more businesses. Now your new VOIP phones can be protected from network downtime in the same way that we are protecting internet networks throughout the lowcountry. One benefit of voice over internet is that we can offer a second internet pathway for your voice traffic if your primary connection fails, keeping your phones up and your business running.
Connected HHI was proud to provide the WiFi and networking in support of Hospice Care of the Lowcountry’s signature fundraising event – Yacht Hop of Hilton head Island. With Internet connections from Hargray and Verizon, Connected HHI employed equipment from Luxul and Cradlepoint to ensure that all of the Hospice volunteers had reliable connections and fast response times for thousands of transactions processed in a very short period of time.
Giuseppi’s has been serving residents and visitors since 1981 from their landmark location in Shelter Cove. Known for great food, friendly service, and a little bit of Pittsburgh, this spot is always one of the top-rated restaurants on the island. Managing Partner Jim Loniero and his team rely on their NCR system to manage customer orders and to settle customer payments. Giuseppi’s can’t afford to have their system or the internet connection go down and have their service suffer.
After a successful trial at another SERG Group restaurant, Jim Loniero selected Connected HHI and its ALWAYS-ON Network service to protect against any downtime due to a lost internet connection. Connected HHI worked with NCR to add a backup Cradlepoint CBA850 cellular modem to the network. In the event of a lost Hargray internet connection, the Cradlepoint modem provides an instant connection to the Verizon data network. No lost orders, paper backup, or credit card issues – business continues to run without a hitch.
“There are too many things that can go wrong at any time when you run a busy restaurant. We can’t afford to lose our connection to the internet. Connected HHI makes sure that we stay connected and that is one big thing that I don’t have to worry about.” Jim Loniero, Managing Partner
Giuseppi’s Hilton Head Island
32 Shelter Cove Lane
The Plaza at Shelter Cove
Hilton Head Island, SC 29928
843.785.4144 – www.giuseppispizza.com
This high-tech printing and graphics business selected Connected HHI and its ALWAYS-ON Network service to protect against any downtime due to a lost internet connection. Time is money and nowhere is this truer than in the deadline-intensive graphics and printing business. Owner Chuck Lobaugh and his team of professionals rely on their network to collaborate with clients, coordinate with suppliers, and manage the business.
Connected HHI installed the Cradlepoint AER1600 to control the network connections to Time-Warner (Primary) and Verizon (Backup) networks. In addition to providing all of the routing and security capabilities of a standard router, the Cradlepoint AER1600 monitors the Time-Warner internet connection for outages. In the event of an outage, the Curry network is seamlessly switched to Verizon’s data network until the primary network is restored. No need to panic, no fire drills, just business as usual.
“Our business relationships are based on trust and responsiveness. We can’t afford to lose time or miss a deadline due to a lost internet connection. We trust Joe Chappell and Connected HHI to keep our connection to the internet up at all times.” Chuck Lobaugh, Owner
Curry Printing HHI, Inc.
55 Mathews Drive
Hilton Head Island, SC 29926
After months of experiencing intermittent connectivity through the local internet supplier we contacted Joe Chappell at Connected HHI. Connected HHI provides that “missing link” to make sure that our restaurant is always connected to the internet. This ensures that our Open Table reservation system, our point-of-sale (POS) system, and our credit card processing are always up and running. No more scrambling, written orders, or lost reservations. I feel much better knowing that we have the ALWAYS-ON Network in place and it is monitored around the clock.
Many businesses rely on their internet connection to place and receive orders, process sales transactions, accept reservations, and even stream music. If your business can’t afford to lose your internet connection, we have the solution. Our ALWAYS-ON Network service provides an always-on safety net for your internet connection. This new service will automatically and seamlessly switch your internet connection over to the Verizon cellular network during any outages of your primary internet service and will switch back when service is restored. Everything that connects to your existing network is automatically switched over and back – you and your team don’t have to do a thing.
After researching and testing many different solutions for our ALWAYS-ON Network service for business, we selected Cradlepoint, The Cradlepoint product line allows Connected HHI to offer the right solution for every size business. We installed Cradlepoint cellular data modems and failover routers in a number of our customer sites after six weeks of hands-on testing in our lab. The Cradlepoint modems and routers provide a second internet connection that is automatically activated when the primary internet connection goes down. All of the business systems continue to run without missing a beat- no fire drills, no lost orders, no downtime!
And Connected HHI uses the Cradlepoint Cloud Manager to monitor, update, and manage the Cradlepoint equipment from our offices.
As an authorized Cradlepoint partner, Connected HHI has access to product, training, and technical support resources that ensure that we can offer the best service for our customers. We have Cradlepoint equipment installed in our lab and available for demonstration.
Call or email for more information on improving your network reliability.
With the hurricane past and cleanup well underway, I have been asked several times about internet options when Hargray or Time Warner service is down. It seems that a number of businesses had to wait a number of days before their internet service was restored. While generally reliable, internet service in our area does go down and this is particularly painful for businesses that have invested in systems that rely on the internet.