Trattoria Divina for ALWAYS-ON Network

After months of experiencing intermittent connectivity through the local internet supplier we contacted Joe Chappell at Connected HHI. Connected HHI provides that “missing link” to make sure that our restaurant is always connected to the internet. This ensures that our Open Table reservation system, our point-of-sale (POS) system, and our credit card processing are always up and running. No more scrambling, written orders, or lost reservations. I feel much better knowing that we have the ALWAYS-ON Network in place and it is monitored around the clock.

Tamara Bream, Owner
Trattoria Divina Restaurant – Hilton Head Island, SC
www.trattoriadivina.com

33 Office Park Road, Suite 224
Hilton Head Island, SC 29928
(843)686-4442


Digital Security for your Business

Do you wonder or even worry about risks to your business from hacking, viruses, ransomware, client data breaches, exploits, and other digital attacks? Do you understand all of the threats and potential risks to your business? Are you confident that you have the necessary protection in place to protect your networks, computers, mobile devices, and critical data?

Continue reading


ALWAYS-ON – Keep your business up and running

Many businesses rely on their internet connection to place and receive orders, process sales transactions, accept reservations, and even stream music. If your business can’t afford to lose your internet connection, we have the solution. Our ALWAYS-ON Network service provides an always-on safety net for your internet connection. This new service will automatically and seamlessly switch your internet connection over to the Verizon cellular network during any outages of your primary internet service and will switch back when service is restored. Everything that connects to your existing network is automatically switched over and back – you and your team don’t have to do a thing.

Continue reading


Connected HHI Adds Sophos as Network Security Partner


Connected HHI is proud to add Sophos as our partner for Network Security.  Sophos is recognized as a market leader* in network security for business.  With Sophos, we can provide business protection from viruses, malware, ransomware, and hacking across your servers, PCs, tablets, and phones.  Sophos products control what gets in and out of your network to protect from external and internal threats, keeping your business and client data safe.  We have Sophos equipment installed in our lab and available for demonstration.

Continue reading


Observations on Amazon’s Echo

Amazon released their voice-directed assistant Amazon Echo in November, 2014 and it has been an amazing sales success.  There have been over 5 million units sold since the introduction and there are now 3 different versions to choose from.  We have been an Echo home since 2016 and I have received a lot of questions about my experience with the Echo products.   New capabilities are added regularly, so things will change. Here is a summary of my observations and experiences at the time of this post.

Continue reading


Connected HHI Selects Verizon as Data Network Provider

Connected HHI has selected Verizon as the data network provider for our ALWAYS-ON Network service.  Verizon is recognized for their network coverage, performance, and reliability.  Our customers benefit from having the best network today and will continue to take advantage of improved performance as Verizon rolls out their Advanced LTE service beginning later this year.

Call to discuss how our ALWAYS-ON Network can help your business.

 

OUR VERIZON CONNECTION MEANS THAT YOU ALWAYS HAVE INTERNET


Connected HHI Adds Cradlepoint as Partner

After researching and testing many different solutions for our ALWAYS-ON Network service for business, we selected Cradlepoint,  The Cradlepoint product line allows Connected HHI to offer the right solution for every size business.  We installed Cradlepoint cellular data modems and failover routers in a number of our customer sites after six weeks of hands-on testing in our lab.  The Cradlepoint modems and routers provide a second internet connection that is automatically activated when the primary internet connection goes down.  All of the business systems continue to run without missing a beat- no fire drills, no lost orders, no downtime!

And Connected HHI uses the Cradlepoint Cloud Manager to  monitor, update, and manage the Cradlepoint equipment from our offices.

As an authorized Cradlepoint partner, Connected HHI has access to product, training, and technical support resources that ensure that we can offer the best service for our customers.  We have Cradlepoint equipment installed in our lab and available for demonstration.

Call or email for more information on improving your network reliability.

www.cradlepoint.com


Security Steps That We Can Take

With all of the news on hacking attacks and identity theft, it is important to take steps ourselves to protect our data and our systems.  Three areas that we control are our passwords, our networks, and our devices.   The following is an overview of password hygiene and the role that password managers can play.  Further posts will cover network and device security.

Continue reading


Internet Failover Protection – Just in Time

With the hurricane past and cleanup well underway, I have been asked several times about internet options when Hargray or Time Warner service is down.  It seems that a number of businesses had to wait a number of days before their internet service was restored.  While generally reliable, internet service in our area does go down and this is particularly painful for businesses that have invested in systems that rely on the internet.

Continue reading


Simplifying Home and Business Automation & Connectivity

I am happy to announce the launch of CONNECTED HHI, a new technology service company serving homes and businesses on Hilton Head Island and the adjacent Lowcountry.  Technology has the potential to reduce energy costs, provide greater peace of mind, improve our connections with friends and family, and entertain us.  Our goal is to remove the “fear factor” and help our customers to choose and install solutions that work and stay working.

Please take time to explore our website to see the possibilities and find more information on specific services.

I look forward to Connecting with you.

Joe Chappell

Founder